1 Reviews From Our Community
Reaction for My order was not delivered after payment was made to the supplier
13-05-2018
This company takes practice in fraud and extortion practices. They should be taken off your site.
We communicated back and forth for a few days until finally I ordered 500 boxes of Aviva Accu Chek Plus boxrs on Aug 18th 2017 totaling in $9000 usd.
First they said they were shipping my item from the UK which they never mentioned before as I was under the impression they were a US company. Secondly the tracking number stated they were sending 2000 thousand boxes instead of 500. I noticed the error and notified them immediately.
After asking them what to do they stated that their management insisted that I paid for the extra 1000 boxes of upfront, even before they arrived to me, and then pay for the remaining 500 boxes within 14 days.
I tried to work with them but at the end of the day I mentioned to them that I\\\'m not legally obligated to pay for anything more than what I ordered. They in turn \\\"froze\\\" my shipment and stated that they will not send it to me until I pay the extra fee. So now we don\\\'t have the product or the money. This is clear-cut fraud and extortion. I\\\'m not legally obligated to purchase anything extra because of an error they made but I am obligated to get my product that I payed for.
This situation has been a nightmare and we had several reasons to believe that this company is not real at all. Their physical location is a package receipt company and we tried to contact them by phone after everything happened nobody answer no matter what time of day we called. They are not even using a well known shipping service so I believe that they may have created this website to \\\"hold people shipments\\\" to svare them in paying. This entire operation may be an elaborate hoax just to get people\\\'s money.
I had to hire a lawyer and we are now pursuing legal action against this company.
Please take them off of your website and report them. I have already also filed complaints with the Better Business Bureau and the FTC . I\\\'m not sure how to get away with this for this long without being reported.
If needed I do have a full record of all email conversations and a letter demanding payment for my lawyer to Doyle global.
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