FUJIAN NEWMOON INDUSTRY&TRADE CO., LTD reviews

I ordered e cigarettes from Hellen of this company. I paid them in March. Hellen insisted that I pay by Western Union and unfortunately I did. It is now June and they still have not sent my order to me. Instead she sent me an ipod and mp5 in a Nike shoebox . I have asked for a refund of my money and Hellen has not responded. I am very disappointed in this company and would not buy from them again.

I MY NAME IS MELISSA REILLY - [email protected] I HAVE HAD NOTHING BUT PROBLEMS FROM A SILVER KEY MEMBER: FUJIAN NEWMOON INDUSTRY&TRADE CO I HAD SEVERAL EMAILS BACK AND FORTH WITH THEM BEFORE I PLACE MY ORDER FOR E-CIGARETTES I PAID WESTERN UNION THE SAME DAY I PLACED MY ORDER AND THEN DAYS WENT BY BEFORE I GOT A CONFORMATION NUMBER FOR EMS SHIPPING FOR WHAT EVER REASON IT TOOK SEVERAL DAYS BEFORE THE NUMBER WAS VALID ON EMS SITE WHEN IT FINALLY GOT HERE - MY POSTAL WORKER DELIVERED IT TO ME AND I WAS DISTRAUGHT FIRST TO SEE HOW POOR THE PACKAGE WAS AND VERY CONFUSED - BECAUSE THER WAS NO WAY MY ORDER WAS IN THIS FLAT SMALL UNIT - I THOUGH MAYBE IT WAS A PIECE OF MY ORDER - BUT IT WAS NOT MY ORDER AT ALL - IT WAS A DAMAGED HANDBAG AND USED WALLET IN THE INSIDE OF THE BAG AFTER SEVERAL MORE EMAILS BACK TO HEKEN WRIGHT AT NEWMOON - I FINALLY GOT A RESPONSE - "THEY WOULD CHECK INTO IT " DAYS WENT BY AND FINALLY AFTER SEVERAL MORE EMAILS ON MY PART - WITH THREATS OF GOING TO WESTERN UNION AND FILING A CLIAM - FILING A CLAIM ON ALL THE SITES THAT REPORT COMPANIES THAT ARE FRAUDS - AND THE FBI INTERNET FRAUD DEPT AND THE POLICE ......... HELEN FINALLY RESPONDED TO ME AND ADMITTED THAT I DID NOT GET MY ORDER - THE MISTAKE WAS ON THEIR END - BUT THERE WAS NO RESPONSE AS TO WHEN SHE WOULD SEND MY ORDER OR ANYTHING TO FIX THE SITUATION !!!!! SO I KEPT SENDING HER EMAILS AND I FINALLY GOT A RESPONSE BACK THAT " THE NEXT ORDER I PLACED WITH THEM THEY WOULD GIVE ME A BETTER DISCOUNT AND 1 FREE UNIT ??? BUT NO MENTION AGAIN OF WHEN I WOULD GET MY ORIGINAL ORDER OR MONEY BACK!!!!!! SHE WONT RESPOND TO ME ANY FURTHUR I EMAILED HER THAT I WAS GOING TO FILE A CLAIM WITH THE FRAUD DEPT AT TRADEKEY AND SHE DOES NOT RESPOND I JUST MY MONEY BACK FROM THEM HERE ARE COPIES OF EMAILS AND WESTERN UNION RECEIPT - INITIAL TRADEKEY RESPONSE TO MY INQUIRY FOR E-CIGARETTES....... Dear Ms. MELISSA REILLY, You have received an inquiry from FUJIAN NEWMOON INDUSTRY&TRADE CO., LTD who saw your Buy Offer (E-cigarette) posted on TradeKey.com Print this page | Previous Message | Next Message Date 4/26/2009 Subject RE:Wholesale Various Models of E-Cigarettes! Message Hello sir, We have many models of E-Cigarettes in stock. such as DSE 901,DSE801,DSE102,DSE103,DSE501,E-Cigarette 8084,SKE8084E,SKE8084D etc.,and we will give u the best price 16usd/set for E-Cigarettes including shipping fees.pls tell us which models do u need? We are waiting for ur prompt reply! Best regards, Yours, Alina Attachment none From Company: FUJIAN NEWMOON INDUSTRY&TRADE CO., LTD Email: [email protected] Address: Taijiang, Fuzhou Fujian 350000, China Phone:86-591-26726907 Fax:86-591-26726907 Hello MELISSA , We are very sorry and sad to hear that. the shipping company make the mistake and sent u the wrong packages to u ,we are also angry with careless,we will find another shipping company to copperate soon.we have try to do our best for u,our boss said when u ordered from us next time,we willl send u one more set e-cigarette and more discount for u . Best regards, Alina > From: [email protected] > To: [email protected] > Subject: DID NOT RECEIVE A CONFIRMATION ON MY CORRECT E-CIGARETTE ORDER - SO I ASSUME YOUR COMPANY IS A FRAUD AND AN INTERNET SCAM ... > Date: Thu, 21 May 2009 23:38:17 -0700 > > ALINA > SINCE I DID NOT HEAR BACK FROM YOU WITH A TRACKING NUMBER FOR MY E- > CIGARETTE ORDER > I GUESS I AM TO ASSUME THAT YOUR COMPANY IS INDEED A FRAUD > > THEREFORE I HAVE COLLECTED ALL THE NECESSARY PAPER WORK NEEDED BY > WESTERN UNION TO FILE MY CALIM AGAINST NEWMOON > > THEY INDEED WILL INVESTIGATE YOUR COMPANY > AND THEY WILL LAUNCH AN INVESTIGATION WITH ALL NAMES ASSOCIATED WITH > YOUR WEBSITE/ WEB-STORE TO MAKE SURE YOU CANT JUST START UP ACCOUNTS > UNDER THOSE NAMES OR TO SEE IF ACCOUNT CURRENTLY EXIST UNDER THOSE > NAMES > > THEY CAN PREVENT YOU FROM COLLECTING FUNDS THROUGH THEM AND DURING THE > INVESTIGATION THEY CAN EVEN TIE UP ANY MONEY YOU ARE WAITING TO COLLECT > > > AT THE VERY LEAST THEY WILL INVESTIGATE MY CLIAM > > IF YOU WANT TO PREVENT THIS ALONG WITH THE OTHER ACTIONS I PROMISED > YOU I WOULD TAKE AGAINST YOU AND YOUR COMPANY AS FRAUDS > THAN I SUGGEST I GET WHAT I PAID YOU FOR > > I ALSO AM WAITING FOR A RETURN CALL FROM THE FBI DIVISION FOR > INTERNET FRAUD > ONCE I KNOW WHAT INFORMATION THEY NEED I WILL FILE A CLAIM AGAINST > NEWMOON WITH THEM > I WILL CARRY THROUGH ON EXPOSING YOUR COMPANY ON EVERY SITE I CAN - > AS FRAUDS > > I STILL HOPE BY SOME SLIM CHANCE NEWMOON IS NOT A FRAUD / SCAMMER > AND THAT BEFORE I FILE MY PAPER WORK FRIDAY MAY 22,2009 - I HAVE > CONFIRMATION THAT MY ORDER IS ON ITS WAY > THAT IS REALLY ALL I AM LOOKING FOR > I ONLY WANT WHAT I PAID YOU FOR > > I NOW HAVE EVERYTHING NEEDED TO FILE AGAINST YOUR COMPANY - SO IF YOU > REALLY ARE A LEGITIMATE COMPANY THEN I SUGGEST YOU RESPOND OR FRIDAY I > START MY FRAUD CLAIMS AGAINST YOU AND I FILE WITH US CUSTOMS THAT YOU > WELL KNOCK OFF TO THE US > > MELISSA REILLY > [email protected] From: ChenHellen <[email protected]> Date: May 22, 2009 2:09:21 AM GMT-07:00 To: <[email protected]> Subject: RE: hello Hello MELISSA , We are very sorry and sad to hear that. the shipping company make the mistake and sent u the wrong packages to u ,we are also angry with careless,we will find another shipping company to copperate soon.we have try to do our best for u,our boss said when u ordered from us next time,we willl send u one more set e-cigarette and more discount for u . Best regards, Alina From: ChenHellen <[email protected]> Date: May 7, 2009 10:51:37 PM GMT-07:00 To: <[email protected]> Subject: RE: 5 great iPhotos - ALINA I KNOW YOU TOLD ME YOU COULD GET THESE MODELS OF E-CIGS MAKIN SURE SAME PRICE AS DSE901..THANKS HELLO MISSY, YES, THE BLING IS $15.50WITH DROP SHIP,BUT IF U ONLY ORDER ONE SET FOR DROPPING, U NEED PAY THE SHIPPING FEES,IF U ORDER MORE THAN 10SETS,WE WILL GIVE U THE $15.50WITH DROP SHIP FEES. FOR THE CHANEL BAGS AND LV BAGS,THERE ARE THREE GRADE QUALITY: NORMAL QUALITY:30USD/PCS,QUALITY AAA+:60USD/PCS,ORIGINAL QUALITY:105USD/PCS INCLUDING SHIPPING(U CAN CHOOSE THEM) THE PRICE FOR DSE901'S AND THE MG6129 CARTRIDGES IS 0.25USD/PCS INCLUDING SHIPPING. THANKS, ALINA Begin forwarded message: From: ChenHellen <[email protected]> Date: May 23, 2009 12:13:02 AM GMT-07:00 To: <[email protected]> Subject: RE: HERE IS THE ONLY WAY I WILL STOP MY FILING AGAINST NEW MOON AS FRAUDS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SEND MY ORDER BY EMS - FDX - DHL EXPRESS MAIL NOW Hello MELISSA, Have a good day. For u are not only our customer,but also our good friend. I will try my best to help you. I will talk with my boss for u again when he come back office from the business trip on next Wednesday,then will contact u. Have a good weekend. Best regards, Alina From: [email protected] To: [email protected] Subject: HERE IS THE ONLY WAY I WILL STOP MY FILING AGAINST NEW MOON AS FRAUDS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SEND MY ORDER BY EMS - FDX - DHL EXPRESS MAIL NOW Date: Fri, 22 May 2009 10:59:44 -0700 ALINA LOOK THAT IS REALLY GREAT BUT LETS NOT WORRY ABOUT MY ORER NEXT TIME..........................................................!! LETS WORRY ABOUT FINALLY FILLING MY ORDER NOW LET WORRY ABOUT SENDING MY ORDER OUT THAT I PAID FOR NOW DONT TRY AND TELL ME YOU CANT GO TO EMS AND SEND IT OUT I CANT WAIT FOR YOU TO FIND SOME NEW SHIPPING SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!! GO TO EMS OR UPS OR FEDX- DHL AND PUT MY ORIGINAL ORDER IN NEXT DAY SHIPPING !!!!!!! ITS SIMPLE - I JUST WANT WHAT I PAID FOR YES GOOD BUSINESS WOULD BE FOR YOU TO INCLUDE A FREE DSE901 KIT OR 2 BUT ALL I AM ASKING FOR IS MY ORDER THAT I PAID YOU FOR THERE IS NO REASON YOU CANT SEND IT OUT THROUGH EMS REALLY THIS IS NOT AN EXCUSE DO YOU NEED TO SEE MY ORDER AGAIN ?????????????????????????????????????????????????????? OK SO HERE IS THE DEAL THAT IS SUCH A RIDICULOUS STORY - JUST SEND MY PACKAGE EMS I THINK YOU ARE JUST LYING TO ME THAT IS SUCH A STUPID STATEMENT - SEND MY ORDER EMS - FED X - DHL - I REALLY DONT CARE BUT GET IT HERE NEXT DAY SHIPPING AND I WILL IMMEDIATELY STOP ALL ACTION AGAINST NEW MOON BUT IN THE MEAN TIME THAT ANSWER IS SO STUPID ............... THAT IT LEADS ME TO BELIEVE I AM JUST BEING SCAMMED AND YOU ARE TRYING BLOW ME OFF FURTHER THERE IS NO REASON IF YOU ARE INDEED A REPUTABLE COMPANY THAT YOU CANT GO TO THE EMS - DHL - FEDX - AND SEND MY PACKAGE NEXT DAY SHIPPING - EXPRESS MAIL ME MY PACKAGE SO YOU GET BACK TO ME WITH THAT INFORMATION AND I WILL WITHDRAW MY CLAIMS AGAINST YOU BUT UNTIL THEN SINCE ...................I HAVE NO CONCRETE ANSWERS FROM YOU - I AM STARTING TO FILE CLAIMS I HOPE YOU CAN DO WHAT IS NEEDED ......... ITS SIMPLE GO TO EMS AND SEND ME MY E-CIGARETTE ORDER - TODAY - RIGHT NOW !! WHAT IS THE PROBLEM - IF YOU ARE A LEGIT COMPANY THAT SHOULD NOT BE AN ISSUE - I HAVE SEVERAL TIMES GIVEN YOU A COPY OF MY ORIGINAL ORDER - DO U NEED IT AGAIN ? LOOK I DONT CARE TO GO THROUGH ALL THIS CRAP OF FILING CLIAMS AGAINST YOUR COMPANY - ALL I WANT IS MY ORDER BUT IF I CANT HAVE THAT........ I WILL DO ANYTHING I CAN TO MAKE SURE YOUR SCAM IS INVESTIGATED AND HOPEFULLY STOPPED !!!!!!!!!!!!! DO THE RIGHT THING AND SEND ME MY ORDER - PLEASE JUST GO TO THE EMS OFFICE AND SEND IT OUT NEXT DAY AIR - ITS VERY VERY SIMPLE UNTIL I RECEIVE AN EMAIL AND CONFIRMATION OF SHIPMENT AND I RECEIVE MY MERCHANDISE - I AM FORCED TO TAKE ANY AND ALL ACTION I CAN AGAINS NEWMOON !! I HOPE THIS GETS YOU TO UNDERSTAND ITS VERY SIMPLE WHAT YOU HAVE TO DO TO CORRECT THE PROBLEM ........ GO FILL MY ORDER - GO SEND IT OUT EMS OR FED X OR DHL AND GET IT TO ME ASAP THE FASTEST MEANS POSSIBLE AND I WILL STOP AND WITHDRAW ANY ACTION I HAVE STARTED TO TAKE AGAINST NEW MOON AS A FRAUDULENT COMPANY MELISSA [email protected] Begin forwarded message: From: MELISSA REILLY <[email protected]> Date: May 25, 2009 10:08:07 PM GMT-07:00 To: [email protected] Subject: Fwd: HERE IS A COPY OF THE FRAUD CLAIM I WILL FILL OUT WITH TRADEKEY AND THEY WILL HELP WITH LEGAL ACTION - I WILL FILE WITH BOTH YOU HAVE TILL MONDAY WHEN I FILE THIS ONE Begin forwarded message: From: ChenHellen <[email protected]> Date: May 23, 2009 10:56:00 PM GMT-07:00 To: <[email protected]> Subject: RE: HERE IS A COPY OF THE FRAUD CLAIM I WILL FILL OUT WITH TRADEKEY AND THEY WILL HELP WITH LEGAL ACTION - I WILL FILE WITH BOTH YOU HAVE TILL MONDAY WHEN I FILE THIS ONE Hello MELISSA , We are very sorry and sad to hear that. the shipping company make the mistake and sent u the wrong packages to u ,we are also angry with careless,we will find another shipping company to copperate soon.we have try to do our best for u,our boss said when u ordered from us next time,we willl send u one more set e-cigarette and more discount for u . Best regards, Alina From: [email protected] To: [email protected] Subject: HERE IS A COPY OF THE FRAUD CLAIM I WILL FILL OUT WITH TRADEKEY AND THEY WILL HELP WITH LEGAL ACTION - I WILL FILE WITH BOTH YOU HAVE TILL MONDAY WHEN I FILE THIS ONE Date: Sat, 23 May 2009 09:58:39 -0700 ALINA I AM GOING TO SUBMIT ALL OF THIS INFORMATION TO TRADEKEY - IF I DONT HAVE AN IMMEDIATE RESPONSE AS TO YOU SENDING ME MY RIGHT ORDER NEXT DAY EXPRESS MAIL OR MY MONEY BACK PLUS TRANSFER FEE - I ALREADY FILED WITH WESTERN UNION - YOUR ARE LUCKY T ITS THE WEEKEND HERE SO - NOT TILL MONDAY AM I TO DO A FOLLOW UP AND SEE IF THEY HAVE ALL THE INFORMATION THEY NEED FROM ME . BUT WHAT IS GREAT ABOUT TRADE KEY IS THAT THEY WILL HELP FILE LEGAL CLIAM AGAINST YOU AND YOUR COMPANY I WILL FILE AS MANY CLAIMS WITH AS MANY PEOPLE AND AGENCIES AS I CAN AGAINST YOU AND YOUR COMPANY I SEND THIS INFORMATION OUT ON MONDAY MORNING TO TRADEKEY - AND MY LOCAL AUTHORITIES AND YOURS I WANT LEGAL ACTION TAKEN AS WELL IF YOU ARE NOT FRAUDS THEN YOU WILL REIMBURSE ME I DONT WANT TO DO BUSINESS WITH YOU ANY MORE YOU DONT DO BUSINESS AS BUSINESS SHOULD BE DONE LIKE I SAID I WILL FILE EVERYWHERE I CAN TO SEE TO IT THAT YOUR COMPANY IS EXPOSED - IF I AM NOT REIMBURSED I WILL NOT GIVE YOU ANY MORE TIME AFTER MONDAY THIS GETS FILED TO MISSY [email protected] Begin forwarded message: From: ChenHellen <[email protected]> Date: May 15, 2009 5:58:48 AM GMT-07:00 To: <[email protected]> Subject: RE: PHOTOS OF THE DAMAGED GOOD I GOT INSTEAD OF MY E-CIGARETTE ORDER AND E-LIQUID - WOULD NOT ATTACJ TO FIRST EMAIL Hello MELISSA, We had sent u the correct goods before.There must be a mistake.we will contact our shipping company to check it for u asap. Best wishes, Alina From: [email protected] To: [email protected] Subject: PHOTOS OF THE DAMAGED GOOD I GOT INSTEAD OF MY E-CIGARETTE ORDER AND E-LIQUID - WOULD NOT ATTACJ TO FIRST EMAIL Date: Thu, 14 May 2009 21:42:47 -0700 HI ALINA I DONT KNOW IF YOU GOT THESE PICTURES YET - THIS IS MELISSA - HOTTRENDS4U - BUT THESE ARE THE PICTURES OF THE DAMAGED MERCHANDISE I GOT INSTEAD OF MT E- CIGARETTE ORDERAND THE ORDER HADS TAKEN FOREVER TO GET HERE - PLEASE READ THE EMAIL I SENT EXPLAINING IT ALL GET BACK TO ME ASAP I AM REALLY UPSET AND HAVE PISSED OFF CLIENTS THANK-YOU MELISSA REILLY [email protected] IMG_5079.JPG IMG_5080.JPG IMG_5081.JPG IMG_5082.JPG IMG_5083.JPG IMG_5084.JPG IMG_5085.JPG IMG_5086.JPG IMG_5087.JPG IMG_5088.JPG On May 14, 2009, at 3:50 PM, [email protected] wrote HI ALINA THIS IS MELISSA REILLY WITH [email protected] I AM VERY VERY UPSET RIGHT NOW - I WAS REALLY HOPING THAT WE WERE GOING TO START A GOOD BUSINESS RELATIONSHIP YOU HAVE BEEN SO PROFESSIONAL AND RESPONDED TO ALL MY INQUIRES BUT FROM THAT POINT FORWARD - I HAVE BEEN VERY DISAPPOINTED THERE IS NO WAY I CAN FILL ORDERS LIKE THIS AND HAVE ANY CLIENTS LEFT FIRST OF IN ALL OF OUR EMAILS - I STRESSED THE QUESTION HOW MANY DAYS FOR EMS SHIPPING AND I WAS TOLD 3-5 BUSINESS DAYS I PLACED MY ORDER WITH YOU AND SENT OVER MY MTCN# 330- 935 - 8948 ON APRIL 28 2009 AND THE PACKAGE JUST ARRIVED MAY 12 2009 I HAVE TRACKING INFO FOR YOU TO CONFIRM THAT IF YOU NEED TO I JUST GOT THE PACKAGE TODAY - MAY 14 2009 NOT ONLY DID IT TAKE WAY TOO LONG TO ARRIVE - FAR PASSED THE TIME I WAS QUOTED BUT ITS NOT EVEN MY ORDER!!!!. I GOT SOMEONE ELSE'S DAMAGED LV HAND BAG AND DAMAGED LV WALLET - ALINA THIS IS MELISSA - [email protected] I THINK I HAVE BEEN PATIENT THROUGHOUT ALL OF THIS - I AT LEAST EXPECTED YOUR COMPANY TO FOLLOW UP - FIND THE MISTAKE AND GET RIGHT BACK TO ME - AGAIN DAYS HAVE GONE BY.... NO WORD FROM U - EXCEPT YOU ARE LOOKNG INTO IT ................. HOW CAN THERE BE ANY QUESTIONS THAT YOUR COMPANY MADE A MISTAKE - I HAVE THE EMS SLIP WITH THE SAME TRACKING NUMBER YOU PROVIDED ME WITH - IN 2 SEPARATE EMAILS - THE EMS SLIP ALSO HAS THE WRONG $$ AMOUNT ON IT ?? IT WAS NOT WHAT I PAID THE PACKAGE THE EMS SLIP WAS ATTACHED TO ( WHICH WAS WAY TOO SMALL TO CONTAIN MY ORDER ) AS WAS WITNESSED BY MY MAIL CARRIER WHO HAND DELIVERED IT TO ME . IN FACT MY POSTAL CARRIER IS WILLING TO WRITE A SWORN STATEMENT THAT IT IS THE ONLY PACKAGE I HAVE RECEIVED IN THE LAST 3 MONTHS AND SHE SAW THE SIZE OF THE PACKAGE . I JUST WANT YOUR COMPANY TO SEND ME MY CORRECT ORDER AND I WILL GLADLY RETURN THE WALLET AND PURSE THAT WAS SENT IN MY ORDERS PLACE - YOU MUST PAY THE RETURN SHIPPING . IF I DONT HAVE A RESPONSE FROM YOU BY WEDNESDAY - I HAVE ALREADY CONTACTED WESTERN UNION AND I CAN MAKE A FRAUDULENT COMPLAINT AGAINST YOUR COMPANY AND THEY CAN TAKE ACTIONS THAT BLOCKS YOUR COMPANY FROM RECEIVING PAYMENTS THROUGH THEM IN THE FUTURE . I WAS TOLD BY A WESTERN UNION REP THAT ESPECIALLY WITH ALL THE EMAILS I HAVE AND TRACKING EMAIL FROM YOU AND ESPECIALLY THE POSTAL CARRIER'S WRITTEN STATEMENT THAT I HAVE A GOOD CASE FOR THEM TO TAKE ACTION WITH I ALSO WILL FILE A COMPLAINT WITH BOTH GOVERNMENTAL AGENCIES I HAVE JOINED 5 WEBSITES THAT WILL POST YOUR WEBSITE AND EMAIL ADDRESS ALL OVER AS FRAUDULENT JUST SO YOU CAN CHECK SOME OF THESE SITES OUT FOR YOURSELF GO TOWWW.FRAUDWATCHERS.COM - SITEHOUND ............ YOUR COMPANY WILL BE EXPOSED ON MAY WEBSITES AND BLOGS ETC STATING THAT YOUR COMPANY IS A FRAUD!!! I INTEND TO FILE A FORMAL COMPLAINT WITH " THE INTERNET FRAUD SITE " THERE IS A LIST OF 10+ OTHER AGENCIES - INCLUDING THE FBI FRAUD CENTER THAT I INTEND ON FILING WITH . AS I SAID I REALIZE A MISTAKE CAN HAPPEN .........BUT FIX IT - SEND ME WHAT I PAID YOU FOR - PAY THE SHIPPING AND I WILL RETURN THE WRONG ITEMS YOU SENT TO ME I REALIZE I MAY NOT BE TOP PRIORITY FOR YOU BUT I INTEND ON MAKING THIS MY TOP PRIORITY - IF I HAVE BEEN SCAMED!!! I WILL MAKE SURE AND LET AS MANY PEOPLE KNOW HOW U DO BUSINESS AND I WILL MAKE IT MY TOP PRIORITY TO TRY AND SEE TO IT THAT WESTEN UNION CAN BLOCK YOU FROM COLLECTING FUNDS . I HOPE WE CAN CORRECT THE PROBLEM ASAP BEFORE I TAKE THESE STEPS MELISSA REILLY MY EMAIL ADDRESS IS [email protected] SORRY THESE EMAILS HAD ALREADY BEEN PRINTED OUT FOR MY RECORDS SO I HAD TO TAKE A PHOTO TO INCLUDE THEM HERE - I CAN FAX THEM TO U IF U NEED TO SEE THEM BETTER (MY SCANNER IS BROKEN ) I THANK-YOU FOR YOUR HELP AND INVESTIGATING THIS MATTER AGAINST FUJIAN NEWMOON I REALLY HOPE YOU CAN HELP ME TO GET MY MONEY BACK FROM NEWMOON - PLEASE CONTACT ME ASAP MELISSA REILLY

we ordered £400+ of electronic cigarettes from this company and never received any goods. Hellen says they had sent them and i had signed for them but i did not, she will not produce the delivery note she says i signed. the tracking number was for a parcel sent to birmingham and signed for by some else we are 200 miles away. totall ripped off please do not deal with this company craig newbold england

i ordered products and received a tracking numbers which not exist in any shipping company. it is already 5 days after i got the tracking numbers and i cannot reach the saler or the company in any way.