Joli industry Co., Ltd reviews

Complain ID:KUQ-164644 The name of the person I have contact is Ms- Candice Mo Jan 21.- I make order for buy HID Kits Xenon and also replace guaranty Ballast and Bulb from previus orders. Jan 22.- I got the Proforma Invoice from Matec Electronic, signed by Autorised person, Mr. Alvis Ma.for US$ 2.830 Jan 22.- I make TT, to Bank and send Copy to Matec Jan 26, The got the amount, and try to delate fro after Spring Festival, pass Feb the 24, I refusse Jan 30.- They send a Email with the Tracking number Feb 03.- From Feb the 1 Goods are in Madrid, acording with UPSD Information system, At 16,00 L.T., I ask to UPS abouth the 5 cartons with 90 Kgm, when they will delieved, the answer is "mercandises are delivery this morning at 11,44 to destinatary, Late in the nigth, I call by Skype Ms Candice asking about my order, Feb 04.- I get a message from Ms. Candice how confirm that goods are delivery to a other client , how saed that goods are stolen, ask me to take contact with hem: that person is Miguel Alvarez. Plazcilla, C 4 11500 Puerto Sta. Maria Cadiz .- Spain Movil number 34661927766 She confirm that with electronic copy of UPS delivery system From that date i have no answer to emails I send to MS Candice or Mr. Alvis Ma, this one in any moment take me phone,not answer to messages, he refuse any Contact with me. Feb 24.- thru MSN I take contact with Ms. Candice first time from Feb the 4, she tall me that, the Boss, Mr Alvis Ma make her reponsable off the error on the Adresse order, and she has to payd, She earn US$ 300 month and she can't paid me.From shes point of vew, "IS NOT A BIG AMOUNT FOR ME" From that date imposible to contact Matec, no answer for emails en till end of last week, where She confirm that, there is no solution This are the situation up to today. I call to Comercial Agree of the China Embassy in Madrid, they ask me, to send a File from this Frade. I will apreciate very much any help I can get from you, we are a small Familiar Company and that money is important for us Miguel Montero