Company Information
WELCOME�We feel immense pleasure to present our latest catalogues in which we have featured a most comprehensive range of all quality Surgical Instruments required for day-to-day use for SURGEONS, OPERATING ROOM, NURSES CENTRAL SUPPLY, CLINICS, FLOOR USE, EMERGENCY ROOMS, PROFESSIONAL , Dentist , Beauty AND OTHER MEMBERS OF THE SURGICAL-CARE TEAM. Without their loyalty, support and steady flow of innovative ideas, we would not be marking this momentous occasion.
Further, we are proud to dedicate this landmark edition to you being our valued customer. With this dedication, we would also like to recognize and honour team past and present, especially one gentleman whose name is synonymous with the creation of fine Surgeon instruments, our associate for more than one decade, Mr. Ibrar Ahmed Khan.
We have been working since 2003 and finally we registered our company KHAN WORLD INDUSTRIES . Today, all of us at KHAN WORLD INDUSTRIES is proud to serve as your single-source supplier for the specialty of all kinds of Surgical Care Products.�
All instruments are manufactured according to the recognized standard patterns currently in use in this surgical field throughout the world and are being produced under the strict control of experts to avoid any flaw and to refrain any complaint at any stage. If there is any way we can be of service to you, please contact us without any hesitation.We express our thanks to our entire customer for the confidence they have placed in us in the past. We further assure them, that we will continue our best efforts to gain their confidence in the future.
Quality is never an accident; it’s always the results of an intelligent effort.
�
INTRODUCTORY
Subject: Supply of Surgical Instruments�
Dear Sir/Madam,�
We introduce ourselves as pioneer Manufacturers – cum – Exporters of Surgical Instruments in super quality here in Pakistan beg to our most excellent service to cater against your valuable requirements.�
Our organization, backed by the history of over 13 years fully equipped with the most modern machinery, hardening, tempering, plating plants having adequate testing facilities by the highly skilled and most experienced craftsmen / technicians, is producing unrevealed quality carrying an unconditional GUARANTEE for: - �
1 � � � �Use of best steel of proper specification in the production, flawless workmanship and superb finish.�
2 � � � �Electrolytically passivated and ultrasonically cleaned with the best-imported chemicals to provide maximum resistance to corrosion.�
3 � � � �Exact match of samples approved by the buyers, as well as, uniform standard of fabrication and finish for any quantities.�
4 � � � �Immediate settlement of any item found to be of substandard quality replaced including the applicable charges if any.
�CATALOGUES:�
Illustrated Surgical Catalogue is being provided for your future reference.�
DELIVERY:
All orders are being supplied within the stipulated period of time.�
However, the orders of special and non-existing items can also be executed upon receipt of sketch, drawings or specifications from the customer. �
SAMPLES:�
In order to just take an idea about our quality, please ask for necessary samples of your interest against which we shall be very glad to submit without any further delay.�
PRICE:�
Now-a-day, due to great competition, this business is being conducted on quotation basis, therefore, you are requested to kindly provide us a list of your desire items against which we shall appreciate to quote / offer our most competitive prices for favour of your kind approval.�
Looking forward to your early kind encouraging reply.
With Cordial Greetings,
OUR EXPORT MARKET:
1 � �Germany�
2 � �Russia
3 � �Brazil�
4 � �United Kingdom
5 � �U.S.A�
6 � �Ukraine �
7 � �Colombia
8 � �Malta
9 � �Hungary
10 �Australia
11 �Canada
COMPANY PROFILE
�Briefly Corporate History: �
1 � � � Introduction & Start up year:�
To introduce the firm briefly, �KHAN WORLD INDUSTRIES was established in 2003 �by Mr.IBRAR AHMED KHAN, who is �well known as a specialized skilled worker and maker of Surgical Instruments. �We �used to supply hand made products to all above mentioned countries. �
Business Review:�
Since then the KHAN WORLD INDUSTRIES are exporting the major lots of quality products to USA, UK, Germany and Brazil etc., and their export performance is raising up yearly and now looking ahead. By the grace of God Almighty, This firm is recognized as a leading Manufacturing / Exporting Unit of Sialkot, Pakistan.
We are quite aware of the present situation in the USA, UK, Germany and Brazil etc., �regarding the competition in Surgical instruments and also know about the execution of Contracts keeping in view main three factors i.e. “ Flawless Quality “, “ Most Competitive prices †and “Delivery in Time†is most essential for achieving this goal.
KHAN WORLD INDUSTRIES is a unique leader in producing the best quality standard instruments and is well familiar with quality controlling process by using most modern technology of International quality control systems/programme. Our all instruments are carefully passivated, electrolytically polished and ultrasonically cleaned with best chemicals available. Therefore, we GUARANTEE of our instruments against any eventual manufacturing defects and material, to either replaced or credit.�
Customer satisfaction is our priority, business, recognition & basic aim
�QUALITY POLICY
1 � � � �Fair dealing, Straight Forwardness, Honesty, Sincerity, Truth�
2 � � � �The Material used in the production against order is exactly as per approved samples.�
3 � � � �Normally, in Cutting instrument, we use (420 Type) Japanese stainless Steel.�
4 � � � �For Non-Cutting instruments like Forceps, Tweezers etc; we use (410 Type) Japanese Stainless Steel.�
5 � � � �Moreover, we can also the material as per our customer requirements.�
6 � � � �We always cordially welcome our valued customer’s opinions, suggestion and recommendation. �
7 � � � �We give replacement against defective goods, if the malfunction occurred at our end.
IMPORTANT INFORMATION To our Customers:
1 � � �To provide "Excellent Service and Economically Price" is the motto of our business.
2 � � �All instruments are made of Stainless Steel otherwise specified.
3 � � All types of "Mirror-Finish" "Satin/Dull-Finish" "Sand Blast-Finish" instruments are available in stock but choice of polishes will be supplied on demand without any extra charges.
4 � � All Disposable/Floor Grade Instruments are stamped with words "STAINLESS" and "PAKISTAN". Buyer’s own brand may also be engraved on demand. "Die-Sunk" procedure generally used.
5 � � The etching stamps are only used for "High Quality" Instruments and keep in stock as per our customer's demand. These are also available in both "Mirror-Finish" "Satin/Dull-Finish" "Sand Blast-Finish" and are processed through boil test and passivated, which is a warranty against oxidization.
6 � � Each and every piece is individually packed in airtight polythene bag in order to avoid by contamination but can be packed as per customer's demand.
7 � � All general items are stored in big quantities in finishes three "Mirror-Finish" "Satin/Dull-Finish" "Sand Blast-Finish" in order to fulfill the urgent requirements of our valuable customer's immediately and price would be same for both finishes.
8 � �We offer Freight prepaid and collect prices as per Customer's requirements.
9 � �Compromise on running inquiry is our one of the greatest characteristics of our dealing.
10 �While ordering, specify quantity, catalogue number and description completely.
State if order is to be dispatched by UPS, FedEx or other means of transportation.
11 �Easy replacement in case of any damage.
12 �Advise carrier promptly of any damage or shortage.
13 �Merchandise will not be accepted for exchange or credit unless or until prior permission for its return has been granted.
14 �Samples are provided on demand .
15 �Special items can also be supplied if sketch, drawing or samples are provided to us or refer any reference from any reputed catalogue for our guidance.
�HISTORY OF THE SURGICAL INDUSTRY IN PAKISTAN
� � � � � � At the end of the nineteenth century an American Mission Hospital was established in Sialkot, India to service the poor population for whom access to health care was limited. �The Dean of this Hospital became aware of the skill of local artisans who for centuries made swords and daggers for the Royal Armies. �He concluded that if these artisans were given prototypes that they cold also make surgical instruments. �In the beginning he commissioned a few of these artisans to make scalpels, which they did to this complete satisfaction.�
� � � � �As a result of this demonstrated ability the Dean asked these artisans to make spatulas and knives of different types. �Slowly but steadily more items were requested. �Within a short time word spread of these artisans to other missionary hospitals throughout India who began sending for instruments. �This type of domestic sales activity continued up until World War II.�
� � � � �During the Second World War the British had difficulty getting surgical instrument supplies to their field hospitals. �As part of an alternate source strategy they conducted a survey of potential sources for surgical instruments and found that the Sialkot artisans, with the right guidance, could make the necessary instruments.�
� � � � � To facilitate this guidance the British established a Surgical Development Center in Sialkot bringing British instrument making technology to the industry and training some workers in the necessary skills. �These skilled workers began working in small factories where many types of haemostatic forceps, dissecting forceps, knives, scalpels and other instruments were initially made with the help of this Surgical Center and sold to the British Army.�
� � � � � �By the end of the war the surgical instrument industry was firmly established in small factories in Sialkot. �These factories sent their agents to various cities in India and began receiving orders for their instruments. �These domestic sales continued until August of 1947 when India was partitioned and Pakistan formed. � � � � ��
� � � � � � Sialkot was in Pakistan now and the industry immediately faced a serious crisis because most of the factory owners were Indian Hindus who abandoned their businesses and migrated to back to India. Event the electric Supply Co. was run by Hindus who migrated and suddenly Sialkot was without any qualified personnel to run their electric plant. Sialkot went without electric service for several years, which set back the industry’s development.
With the return of electrical power the industry began to rebuild in the early 1950’s and by 1954 exports of surgical instruments began.�
� � � � � � The first export market became England seeking manicure items and Nurses Scissors. By the early 1960,s instruments were exported throughout the United Kingdom and in Germany. Later the United States was added to the list of importing countries. Pakistan, in its early years, regulated its import activity by requiring Companies to possess an import license, but with surgical instrument exports growing the Government relaxed their import regulations to help a few factories import raw materials, chiefly stainless steel. In 1968 the Government also allowed six factories to import manufacturing equipment such as Hammers, Milling Machines, Eccentric Presses, Electrolytical polishing plants and Ultrasonic cleaners to increase production and upgrade the industry’s manufacturing from manual to semi-mechanical processes.�
� � � � � � Through time more machinery was allowed entry into Pakistan. Production capability grew and as the supply and market expanded the competition began to mount with pricing the major weapon. Competitors began to under cut each other’s prices forcing the Government to set minimum export prices in 1962. This control was successful in stabilizing the industry and remained in effect until 1982. However, when price controls were lifted the price wars resumed and as prices dropped the need for inexpensive raw material grew. Substituting medical grade stainless steel with lesser steel became a cost containment strategy especially when disposable instruments were introduced and accepted into the market place. This was also the time when many Pakistani Firms began establishing offices in the United States to increase sales.