1 Reviews From Our Community
Open order for 3 years!!!!
03-06-2018
I would stay away from this company !!!!!!
He is Dishonest, Non Responsive, He has caused my company to loose Thousands of Dollars, Many bad promises when he did respond!
Not a Good Choice for a Vendor!
I have been importing since 1988!
This is the Worst Experience Ever !
Below is an e-amil that was sent to Synclair !
Hello Synclair,
This is an e-mail from our customer on the last shipment on the shortages to complete an order that has been open since 2019 ! We rec’d the parts in early Feb 2022!!
I have been working on getting the shortages made and shipped since August 2020. I have never been treated so poorly in my life, as I have been treated by you and your company !!
You would never answer e-mails! You gave me so many bad updates and promises ! We paid for the complete order in 2019 and because of the shortages, we have only rec’d a partial payment from our customer! All 32 parts go into “1” assembly. So, without the exact number of parts, they cannot build a complete assembly! We paid a $2400.00 Dollar tooling charge. It sounds like you failed to use our tolling on this last shipment!
Can you replace the parts ? Will you replace the parts ? Or will you just give me the same lip service that I have been getting for going on 3 years.
Please Advise How We Can Handle This Problem!!
Joel Hunger
Advanced Resources LLC
847 Pier Drive
Akron Ohio 44307
Phone 330-753-5300
Fax 330-753-5301
Joel,
Here are some photos of the last bends on PO 23113 we just received.
1475 Tubes were not cut to print or polished
1476 Only a hand full of bends were polished
1477/1478 The few that were polished we wrapped only in plastic and rubber in transit. Bends would need re-polished.
1479 None of these tubes were polished/ Not sure if cut correctly.
1480 Inner tubes not cut to print.
It would be too costly for us to rework all these parts not knowing what is correct. I don’t think we can do anything with these.
Looks like whatever he had setting around he just shipped. Only a few look like they are finished parts.
Thanks,
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Ningbo Pino Metal Products Co., Ltd. Headquarters
Company Information
We are professional on mandrel bendingï¼PINO METAL was set up in the year 2012. Brian Chen founded “PINO METAL STEEL PRODUCTS FACTORY.”, focusing on metal pipe bendings, OEM manufacturing for various industrial parts, exhaust pipe elbows, mainly for material Steel, Aluminum and stainless steel, and providing high quality and high performance products.
In the year 2014, in order to provide larger range of products and service, the company name was upgraded to be "PINO METAL PRODUCTS CO.,LTD". Now PINO METAL have wider range of not only provides a variety of products, but also aims to satisfy the needs of customers. Our products are sold in five continents and customers are from various industries, road safety, automobile, boat, furniture and etc.
PINO METAL has good engineering experience and factories in Ningbo China. Engineers participate in assistance of new product design, new drawings and new process improvement.
Now PINO METAL has metal pipe bending abilities from 1/2" - 6" inch. Good capabilities of MIG welding and TIG welding processes. Provides good range of pipe bending and welding products.