Shenzhen Toptech Science & Technology Co., Ltd reviews

I was e-mailed by this company stating that my goods were to be shipped out via Fed Ex. I get an e-mail shortly after and my goods were shipped out EMS. I tracked it and it stated 'No Information', I then let the Rep (Amber) know and provided me with another tracking number which led to Spain, I contacted the Rep again (Amber) and she provided me with yet another tracking number and that one was delivered to Ohio. It's been 4 days since my last e-mail to them and no response. I WANT MY MONEY BACK!!!