1 Reviews From Our Community
Evaluation for My order was not delivered after payment was made to the supplier
29-04-2019
On March, 16 our company do the payment (USD985) for the 200 pcs. of specific ceramic insulators. Insulators have to be made in one month - actually, all we've got till now - just empty words from the sales manager, Simon Han. From June, 16 I'm asking for the money back, but can't receive it. Firstly I was told: "For the money back, it is on the way for processing, please kindly wait. As USD wiring is not easy in China" on July, 1. I proposed to make money back via Western Union on July, 4 - but till now I've got just USD500 on July,7. Also, there was a promise to pay till the end of August - but I can't get nothing! Now Simon Han telling me, that he is waiting for the General Manager confirmation - but I can't understand, what to confirm? When I asked him to provide me General Manager's e-mail, I didn't receive any answer.
All I want now is:
1) to get the rest of our payment - USD485, and forget about that company
2) to warn other purchasers about that situation - I suppose, no need to work with company, which can't produce items in time, and can't do money back in spite of many promises and empty words.
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YUEQING CITY ESNEW ELECTRIC CO., LTD Headquarters
Company Information
The Union, comprising 12 factories, owns a production area of 50,000m2 and employs more than 1,000 staff. During the past �years, we invested abundant resources in both research and development and employee training programs. The company was ranked among100 tops of Wenzhou private enterprises. "ESNEW" is named as a famous trademark in domestic and over�seas markets. Many products are certified under international certificate, such as CB, CE, BS, VDE, UL, NCAP, CCC.We are fully aware of the fact that only "Versatile Staff, Excellent Quality and Advanced Technology" enable us to survive and succeed in today"s intensively competitive market. Hence, we will be with overall technology support, good service to meet the requirements of world.
Enquiries from both domestic and overseas customers are cordially welcomed. Just Tell Us Your Requirements and Let Us Do The Rest For You!